What is BillEase Installment?
Motivo has partnered with BillEase, a hassle-free Online Installment Provider to serve you installment plan.

  • Online Installment Application (Hassle Free Online Application)

  • DownPayment/CashOut is 34.47% of the total amount (should be paid before delivery, kindly check your email for BillEase payment instruction after checkout from website).

  • Remaining 66% is split into monthly installments.

  • Term: Up to 9 months (You can choose shorter term at checkout)

How can i apply BillEase Installment?
After selecting "BillEase" payment method upon checkout in our website, simply fill out online application form and upload the three required documents:

1) valid ID

2) proof of billing

3) proof of income


Please note that when uploading these documents, follow the instructions and make sure screenshots are machine readable.


What are the accepted Proofs of Income?
We accept screenshots of the following POIs:

  • Payslip 
  • Bank Transaction History
  • Upwork Certificate of Employment 
  • Paypal Transaction History
  • Remittance Slip


Other proof of income documents accepted: 

  • Upwork Earning Transaction History 
  • Acadsoc Profile
  • Acadsoc Earning History
  • 51talk Earning History 
  • Grab/ Angkas/ Lalamove Earning History for 3 weeks 
  • Grab/ Angkas/Lalamove Driver Profile 


What are the accepted Proofs of Billing?

We accept the following POB documents:

  • Electric Bill (e.g. Meralco)
  • Credit Card
  • Water
  • Cable TV
  • Postpaid Plan


What if the Proof of Billing is not under my name, can I still apply?
Yes, we accept a proof of billing even if it's not under your name. As long as it is recent and has your home address, it will work.


What are the examples of Valid ID?
We only accept the following identification card:

  • Passport
  • Driver’s License
  • Professional ID (PRC)
  • Voter’s ID
  • GSIS E-Card
  • SSS ID
  • Senior Citizen ID
  • Immigration ID
  • Unified Multi Purpose ID (UMID)
  • NBI Clearance
  • TIN ID
  • Integrated Bar ID


I’m a freelancer, can I apply?
Freelancers and those who work in the gig economy are welcome to apply. You can submit to us your PayPal transaction history, Upwork Certificate of Employment, bank transaction history, etc.


I am a business owner, can I apply?
Yes, business owners or self-employed individuals are welcome to apply. Just submit the required documents as specified above to get verified.


How can I pay my installments?
You can pay your loan through or by Electronic Fund Transfer (ETF) to our bank accounts (BPI, BDO, Security Bank). We also accept payments at 22,000 non-bank outlets (7eleven, Cebuana, MLhuillier) nationwide.


(Gcash Biller coming soon)

Can I pay it in advance?

Yes, just generate a Payment Request through the app or through your web account by clicking “Pay Now” or you can directly request by emailing


What if I can’t make payments on time? 
If you are having financial difficulties and cannot make payments on time, just contact us and we will try to work out a payment schedule that works for you. 


Is there any penalty for late repayments?
We collect 50 pesos per day if there is a delay on payments as stated on Promissory Note and Disclosure Statement (PNDS). Always read the terms and conditions before proceeding to your BillEase transaction. 


Do you have a grace period for payments?
Customers can still pay their installment without penalty after two (2) days.


How long is your approval process?
Our approval is instant but real time approval depends on documents submitted or how fast you can re-upload documents if the first submission attempt fails. Generally, you can expect a response from us within 1 business day. 


Is there an age requirement to avail BillEase installment?
Anyone who is at least 18 years old and has a stable source of income, is welcome to apply.


How can I increase my credit limit?
Our system will upgrade the limit based on how well users service their existing installments. To get a higher limit, just keep using BillEase and pay installments on time. 


How do I contact BillEase?
Billease Customer Service is open Monday to Friday from 9:00 PM to 6:00 PM

IF you have inquiries, you can email at or send us a message these numbers: +639206485515(SMART) +639167451622 (GLOBE)

Office Hours: Banking days from 9 am to 6 pm
 Globe: +639167451622
 Smart: +639206485515

Billease Facebook Group:


Can I trust BillEase?
FDFC is a fully-licensed fintech company regulated by the Securities and Exchange Commission (SEC) and a registered PIP/PIC under the National Privacy Commission (NPC). If you have issues or concerns, please refer to our privacy policy here: or contact us at


BillEase rejected my application, can I re-apply?
For rejected applicants, kindly contact Motivo for assistance at 

Facebook Messenger: 


Mobile: 0927-179-3165